![]() ![]() It is now February 2019 and the app is still broken. We apologize for the inconvenience caused.” Please use your phone to view the camera for the time being and we will resolve this issue as soon as possible. This is a known issue and our technical team is working on this to resolve at the earliest. ![]() We are sorry that you are unable to view your cameras on Windows OS. ![]() "Thank you for contacting YI Tech support. 4 LIVE CAMERA FEEDS Download the YI Home App PC/Mac. This started happenning on my three Macs at the same time I deleted and re-installed the app, and finally contacted Yi in November 2018 this is their reply: Save money on Memory Card and try YI Cloud now with one month free trial. The app worked fine for about a year then one day it stopped showing alert videos: The app maintains a queue of alert events, and each alert shows a keyframe and the time of the alert when you select an alert from the queue, a five-second video clip woud play showing you the event that triggered that alert now the queue still shows keyframes, but when you select an alert, instead of showing you the clip, the app shows an error message on the screen that says “The link has expired, please try again after refreshing”. Yi please fix the setup issue! Either have the camera connect to 5G, or let the user choose a network, or simply elininate the cameras ability to "see" a 5G network. The camera is very nice, the quality is excellent and with the addition of a micro SD card the storage is perfect. Not sure why Yi does not allow the user to choose a network which appears in the WiFi list the ame way Honeywell and Nest and other companies do. Not sure why the Yi camera is so intent on grabbing a 5G network that it can not use or connect to. Features include: Support for GoPro Hero 2 (with Wifi bacpac), 3, 3+, 4, 5, Session, and Hero+, Ricoh Theta m15 and S, Xiaomi Yi and Yi 4K, and in-device/system cameras. Go back to the setup and now select the 2G side The app offers camera control, media management, live preview and a powerful scripting language which allows you to realize your own capturing scenarios. I have now done this at two locations, in each instance I must:ģ. The Yi immediately selects the nearest 5G network, and there is no way to simply "select" another network in your home or office which is operating at 2G. The problem arises when you go through the setup process. The Yi only works with a 2G network, that in and of itself is not reeally a big problem. This could easily be a 5 start review but for a one issue which gets the yi camera experience off on the wrong foot. ![]()
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